In order for our company to provide our services to our valued customers in an uninterrupted and confidential manner, it may be necessary to collect, process and transfer your personal data to third parties.
Our company takes security measures at the highest possible level to protect your privacy during the collection, storage, processing and, if necessary, sharing of your personal data in accordance with law.
Our aim is to inform you in the most transparent manner about the forms of gathering your personal data, the purposes of processing, the legal reasons for your processing and your rights.
a) Responsible Party for Data
In accordance with the Law No. 6698 on Protection of Personal Data (Law no. 6698), your personal data will be collected and processed by MRH TURİZM OTEL BUSINESS SAN. VE TİC. AŞ. as the responsible party for data within the scope described below.
b) Purposes of Processing Personal Data
Your personal data will be kept confidential and in accordance with the internal and international legislation, especially with the Social Security Institution and consumer law, complying with information obligations, storing information and documents originating from the statutory regulations, providing safe accommodation in the direction of our company principles, making necessary evaluations for the services offered, the personalities specified in Articles 5 and 6 of Law no. 6698 for the purpose of ensuring that our obligations are fulfilled, fraud is prevented, security is ensured, our market research and procurement operations are carried out, our legal processes are managed and social responsibility projects are carried out, data processing conditions and purposes.
In addition to the above mentioned items, your personal data will be used in the promotion of product / service, marketing and campaign activities in order to be able to communicate with our esteemed customers regarding the products and services you receive / development of appropriate services and products, customer satisfaction studies, current or new product studies of our company and our affiliates and market research and determination of the target customer group and so on.
In the framework of the contracts executed with the third party or natural persons who are in business relationship with our company, the legal and commercial obligations arising from the contract of our company are fulfilled, rights establishment, protection of rights, commercial and legal evaluation processes, legal and commercial risk analyzes, your personal data may be processed for execution.
c) Recipients and Purposes of Transferring Processed Personal Data
Your personal data will be transferred to the consultants and institutions that have cooperated with the partners, shareholders, affiliates, affiliated group companies and the companies in which they act as intermediaries / agencies and the services they provide as complementary or extensions of their activities to the support service organizations and other contracted organizations within the framework of the personal data processing requirements and purposes set forth in Article 8 of Law Nr. 6698 for the transfer of data and in Article 9 of the transfer of personal data abroad.
In addition, the obtained data may be shared with the public institutions and organizations in case of possible disputes and with the relevant authorities for the continuation of the legal proceedings, if the public institutions and organizations have information requests fulfilled by the law in accordance with the rights and authorities granted to them.
ç) Which personal data is collected, the method of collecting personal data and legal reasons
• Your name, surname, occupation, address, telephone and fax numbers, e-mail address and other contact details,
• Family and demographic information,
• Your identity and passport information,
• Your travel and route information,
• Your accommodation and booking details,
• Information about billing and payment instruments,
• Your voice recordings collected via our call center,
• Your camera / video / photo recordings collected for security purposes,
• Your health benefits collected to fulfill our legal responsibilities for the accidents,
• Your product order information,
• Provide information about
